Frequently Asked Questions
There are a few simple steps to placing an order. The first step is selecting a part to purchase, this can be done through either the product search or the car make quick tab.
For the product search first click on the make & model of the car followed by the year of car. This will take you to the parts that are available for this particular model. For the car make quick tab click onto the make of the car, this will display a list of models & once the model is selected it will provide you with a range of year models for that selected vehicle range. Once you have found the part you are after, you can click the "ADD TO CART" button which will put the item into your shopping cart.
Once you have selected all the parts required, click the checkout button. Once you are the checkout stage you will be required to select the DELIVERY option.
When you select DELIVERY you will be required to enter your postcode & press calculate. This will calculate your delivery cost and add it to the order. Once this process is completed press the CHECKOUT button to continue to the next stage.
Next you will be required to fill out your details for delivery including name, address & contact details. Once these details have been entered continue to the payment method where you can pay via our secure checkout through VISA, MASTERCARD or BPay.
Once the order has been submitted and paid for you will receive an email confirmation.
We will send your tax invoice to your email once the order has been confirmed and paid.
You can cancel or change your order before you have submitted your payment. Once the order is submitted, it goes straight to our warehouse for processing. If you wish to change or cancel your order after payment, please email us as soon as possible so that we can assist you with this. If the item has already been shipped, charges will apply for cancelation and return changes.
We have a range of different payment options to choose from at checkout. Unfortunately, you can’t change your payment method after you have ordered your item. However if you email us as soon as possible, we can try to cancel the item for you so that you can place a new order.
Once we have confirmed your payment, and your item has been shipped out you will receive an email with your specific tracking number and the courier company the order has been sent with. You can track your item on the selected courier companies website
Your delivery address can only be changed before payment of the item. To do this, you can click EDIT which will allow you to change your address. Alternatively you can contact us to change the address for you.