Privacy Policy
SA Suspension Online is a distributor of automotive parts and aims to safeguard the privacy of personal information it collects. This Policy explains how we use, disclose, retain and protect your personal information and describes how you can access and change your personal information or make a complaint.
USE OF PERSONAL INFORMATION
We collect this personal information so we can identify you, conduct appropriate checks, set up and manage your account with us, manage the sale of goods and services to you, administer our website and business (including keeping our website secure and analysing information regarding your use of our electronic parts catalogue and website) and market our goods and services to you (including sending marketing flyers or newsletters to you and conducting trade promotions from time to time).
DISCLOSURE OF PERSONAL INFORMATION
Except as provided in this policy, we will not provide your personal information to third parties.
We may disclose your personal information to:
- any of our insurers, professional advisers, agents, suppliers insofar as reasonably necessary for the purposes set out above.
- any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out above.
- to the extent that we are required to do so by law;
- in connection with any ongoing or prospective legal proceedings;
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);.
RETENTION OF PERSONAL INFORMATION
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
However we will retain documents (including electronic documents) containing personal information:
- to the extent that we are required to do so by law;
- if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
PROTECTING PERSONAL INFORMATION
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, modification or disclosure.
We protect your personal information by limiting physical access to our premises to authorized people, entering into confidentiality arrangements with our employees and contractors who have access to personal information and by maintaining IT security and backup measures.
Our website may rely on “cookies” to communicate with you. A “cookie” is a piece of data that an internet site sends to your computer and which may be temporarily stored on your computer. Once you are logged off from our system the “cookies” we use are no longer active. We may use these “cookies” to gather statistical information on the use of our website.
ACCESS TO AND CORRECTION OF PERSONAL INFORMATION
You have a right to access and correct any personal information held by us.
Please let us know if the personal information you have given us needs to be corrected or updated. You can request access to the personal information we hold about you by contacting us.
COMPLAINTS
If you have a complaint regarding the collection, use or retention of your personal information, please contact us first and we will try and resolve the issue.
AMENDMENTS
We may update this document from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes.
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